Delivery And Payment
Delivery options

Ebike Universe ships all bikes and scooters using various freight companies.

Home delivery

Define your home and optional addresses in "my addresses" section. You can choose it directly while placing your order.

One-time address

Insert delivery address directly while placing your order.

Shipping Terms and Conditions

In the event a product arrives damaged, we will replace all damaged parts free of charge, however our Standard S&H fee will be charged. (The standard S&H fee is the amount it will cost to ship certain parts to you)

Minor scratches, stress marks, or rubbing marks are not covered. We will replace parts that in our opinion have arrived with substantial damage.

If you have any questions about sale terms and/or shipping problems please call us at 1-800-649-9320

Payment options

Ebike Universe offers various payment options. Here's are the available payment methods!

24 Month Financing

You can now get financing through PayBright financial. Simply choose PayBright as your payment method at the checkout page and they will direct you to apply for financing.

Credit card

Payment will be made using credit card. Currently we accept Visa, and Mastercard.


PayPal is an online payment system that acts as an intermediary between an individual and online stores. If you already have a PayPal account, you may use it to purchase from Ebike Universe. If you do not have a PayPal account and you wish to use this payment option, please go to and create your own personal PayPal account. For United States and Canada Only

Bank transfer

We also accept bank transfers. Please contact us for our bank information if you wish to use that form of payment.